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Introduction
Garthowen Garden Centre Ltd ("we," "our," "us") operates the website www.garthowen.co.uk (the "Site"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit the Site or use our services.


Information We Collect
1. Personal Information
We may collect the following types of personal information from you:

  • Contact Information: Name, email address, postal address, phone number

  • Account Information: Username, password, and other details necessary for account creation and maintenance

  • Payment Information: Credit/debit card details or other payment information for processing orders

  • Communication Information: Records of your communications with us, including emails, phone calls, and messages

2. Non-Personal Information
We may collect non-personal information about your visit to the Site, including:

  • Usage Data: Information about how you use the Site, such as pages viewed, time spent on the Site, and navigation paths

  • Device Information: Information about the device you use to access the Site, including IP address, browser type, and operating system

  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with the Site

How We Use Your Information
We use your information for the following purposes:

  • To Provide and Improve Our Services: Processing transactions, managing your account, and improving the Site and our services

  • To Communicate with You: Responding to your inquiries, sending you updates, and providing information about our products and services

  • For Marketing and Advertising: Sending promotional materials, newsletters, and other communications that may be of interest to you (with your consent where required by law)

  • For Security and Fraud Prevention: Protecting the security of our Site, detecting and preventing fraud, and ensuring compliance with our Terms and Conditions

  • To Comply with Legal Obligations: Fulfilling our legal obligations and responding to legal requests

How We Share Your Information
We may share your information with:

  • Service Providers: Third-party service providers who assist us in operating the Site, processing payments, delivering products, and conducting our business

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner

  • Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others

  • With Your Consent: When we have your consent to share the information

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
You have the following rights regarding your personal information:

  • Access: The right to access the personal information we hold about you

  • Rectification: The right to request correction of inaccurate or incomplete personal information

  • Erasure: The right to request the deletion of your personal information

  • Restriction: The right to request the restriction of processing your personal information

  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format

  • Objection: The right to object to the processing of your personal information for certain purposes

To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through the Site.


Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Garthowen Garden Centre Ltd
Alton Lane
Four Marks
Hampshire
GU34 5AJ
United Kingdom
Email: info@garthowen.co.uk
Phone: 01420 564325

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